About Us
Raffles Force (Malaysia) Sdn Bhd was established in 2013 with Head Office in Kuala Lumpur & Operation branched in Central, Southern and Northern Regions. Our company's paid-up capital is RM1,000,000.00. Our Security Guards comprised of both Local & Nepalese where majority local force are from third enforcement team so call RELA (Volunteering Department Agency). Some local guards are from ex services and some are from Nepalese ex-army.MISSION
To exceed our clients specific and customized security needs by delivering the highest quality of professional private security services based on trust and confidence.VISION
To be the most professional security leader in the industry by exceeding our customers’ expectations and creating client - agency working partnerships, while valuing each and every employee.COPORATE VALUES
- Security and trust.
- Communication and teamwork.
- Commitment and integrity.
- Quality and strength.
- Excellence in service.
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We value quality partnerships, integrity, exceptional customer services, personal growth and communication leadership.
QUALITY POLICY
- To provide improving quality services that will exceed clients’ requirements.
- Pro-active approach and in pursue of better systems in order to do it right the first time and every time.
COMPANY LEADING EDGE AND TRACK RECORD
- Competent and dynamic management team with experience in both local and international market.
- Good financial standing.
- Service excellence acknowledge by client.
- Easy adaptability.
- Professional, reliable and highly trained to meet highest standards of security guards.
Security Guards’ Screening
• KDN Screening.
• Obtained Police Clearance.
• Medically Vetted.
• Obtained Police Clearance.
• Medically Vetted.
Training
• 24 Hours Patrol & Physical Security Techniques & Criminal Law.
• Basic Fire Fighting Skills.
• Discipline, Image & Attire Trainings.
• Customer Services Communication Skill.
• Tools & Security Systems Application.
• Emergency Response Procedures.
• First Aids & CPR.
• Report Writing.
• Basic Fire Fighting Skills.
• Discipline, Image & Attire Trainings.
• Customer Services Communication Skill.
• Tools & Security Systems Application.
• Emergency Response Procedures.
• First Aids & CPR.
• Report Writing.
Welfare
- Meals are catered.
- Laundry - out source.
- Comfortable & clean hostels.
- Rules & regulations set for the dormitory / hostels.
- Maintain high standard of hygiene & sanitary.
- Counselling & motivations.
- Bench-making performance.